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Quality

We never compromise the quality of our products and services.

OUR COMMITMENT

We are committed to delivering outstanding quality to our customers by understanding and meeting their requirements on time, every time. The quality of our products and services are fundamental to the reputation of CoorsTek, and every employee works together to DRIVE quality and continuous operational improvements in everything we do.

 

OUR EXPECTATIONS

Employees must always ensure that all CoorsTek products and services honor our commitment to quality. You are expected to:

  • Know and follow all quality standards, policies, and procedures that apply to the products produced or services performed that you work on or have responsibilities for
  • Never provide or participate in providing false, misleading or incomplete information to our customers or on any inspection, test, or other quality record
  • Comply with all laws, regulations, specifications, test procedures, and contractual requirements applicable to the products produced or services performed that you work on or have responsibilities for
  • Contact the CoorsTek Quality Department for guidance if you have any questions or concerns about the applicable laws, regulations, specifications, test procedures, and contractual requirements

 

What If?
Q: One of the quality tests that we perform on a part is repeated further down the production line. Should we skip this test to speed up production?

A: Skipping a required test is never acceptable. If you have ideas for improving efficiency, then certainly share them. However, unless the process is evaluated and modified, it’s critical to complete every step as designed to make sure we always deliver high quality products.

Additional Resources

Visit the Global Quality intranet page* on the CoorsTek Intranet to find policies and procedures and best practices for metrology, process control, structured problem solving, and more.

 

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*To access the Global Quality Intranet page, you must be on the CoorsTek VPN or on the network from one of our office or facility locations.

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